When it comes to the installation steps, simply check to make sure that the download record is compatible with your system characteristics, get the package, run the setup, and follow the on-screen instructions for a complete update.īear in mind that even though other OSes might be compatible, it would be best if you applied this package only on specified platforms. If the proper USB software is installed, systems will benefit from improved compatibility with different devices, numerous fixes regarding USB issues, and various other changes that can increase transfer speed with external storage drives. Windows operating systems automatically apply a generic driver that allows users to transfer files using the USB (Universal Serial Bus) port however, installing the appropriate software can bring about significant changes. Follow the remaining prompts to perform the update. Not sure what my USB has to do with my PCI - Express slots, but I keep getting this.5. The last thing I tried was downloading this ASMedia USB3.1 driver directly from Dell and reinstall it. I've tried uninstalling the drivers and letting Windows 10 reinstall them upon restarts and more restarts and it doesn't fix the issue. And in device manager I edited to properties to "Disable" power saving for the USB Hubs when not used. I followed all instructions online and can't seem to find a fix, I've changed the power management settings to always enable USB power at max levels. Now I ran the Dell SupportAssist diagnostics and I keep getting this message, I think it may be the key to all my issues. I couldn't get the mouse to work in ANY other USB port/HUB (front or back) only plugged into the keyboard.
Then it stopped working completely.Īfter a few hours of troubleshooting, the mouse only seems to work when plugged into my keyboard (Razer Chroma V2), which is also plugged into the back USB hub (strange huh?) It kept periodically disconnecting and Windows 10 kept alerting me that the "device has malfunctioned".
Last week my Chaos G905 Mouse stopped working plugged into the back of the computer.
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